FOR INQUIRIES OR COMPLAINTS

1. For further information and further inquiries on the eM-ONEi Service, you may contact our Customer Careline Center at 03 - 8996 3600; or
2. You may also call Bank Negara Malaysia for any matters relating to your Account as follows:

BNM Telelink
Jabatan Komunikasi Korporat
Bank Negara Malaysia
P.O. Box 10922, 50929 Kuala Lumpur
Telephone: 1-300-88-5465 (1-300-88-LINK)
Fax: 03-21741514
Email: bnmtelelink@bnm.gov.my
Operating hours: Mondays to Fridays, 9.00am-5.00pm